Privacy Policy

TopQore (operated by TopQore B.V., headquartered in The Netherlands) is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch privacy law.

1. Who We Are

TopQore B.V. is the data controller for personal data collected through this website and our services. Our registered office is in The Netherlands. You can contact us regarding data protection matters at: contact@topqore.com

2. Data We Collect

We may collect and process the following personal data:

• Contact information — name and email address submitted via our contact form
• Usage data — anonymised analytics data about how visitors interact with our website
• Communication records — emails and messages you send to us directly

3. How We Use Your Data

We use your personal data to:

• Respond to enquiries submitted through our contact form
• Provide the services you have requested
• Send relevant communications where you have given explicit consent
• Comply with applicable legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data under the following legal bases (GDPR Article 6):

• Contract — to fulfil a contract or take pre-contractual steps at your request
• Legitimate interests — to respond to enquiries and improve our services
• Consent — where you have given explicit consent

5. Data Retention

We retain personal data only as long as necessary for the purpose it was collected, or as required by applicable law. Contact form submissions are retained for up to 2 years.

6. Your Rights

Under the GDPR you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your data ("right to be forgotten")
• Portability — receive your data in a portable, machine-readable format
• Objection — object to certain types of processing

To exercise any of these rights, contact us at contact@topqore.com.

7. Cookies

This website may use essential cookies required for core functionality. We do not use tracking or advertising cookies without your explicit consent.

8. Contact & Complaints

For privacy-related enquiries: contact@topqore.com

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority) at autoriteitpersoonsgegevens.nl.