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// PROTOCOL: KNOWLEDGE_PARTNERSHIP

SCOM Knowledge Partnership

Get professional help for your SCOM environment on a fixed monthly retainer — direct access to expert architects without committing to a full project engagement.

// INCLUDED

What's Covered

  • Answer SCOM-related questions
  • Mentor SCOM Administrators
  • Help with alert tuning and noise reduction
  • Alert interpretation and guidance
  • Troubleshooting direction and advice
  • Best practices and configuration guidance
  • Dashboard review and recommendations
  • Design review of proposed changes
  • Configuration and security advice
  • Training guidance and learning paths
  • Management pack sourcing assistance

// NOT INCLUDED

Out of Scope

  • Creating new infrastructure designs or plans
  • Implementations and migrations
  • Creating full Management Packs from scratch
  • Full SCOM training courses
  • Full consultancy projects

For full consultancy projects, migrations, or custom MP development, see our Consultancy Services.

// PRICING_TIERS

Retainer Levels

LEVEL_1

€800/month

excl. VAT

  • 8 hours per month
  • Hours do not roll over
  • Remote delivery
[ GET STARTED ]

LEVEL_2

€1,600/month

excl. VAT

  • 16 hours per month
  • Hours do not roll over
  • Remote delivery
[ GET STARTED ]

// NOTE

A SCOM Health Check is required before starting a Knowledge Partnership engagement. This establishes a clear baseline and ensures we can provide the most effective support for your environment.

// INITIATE_PARTNERSHIP

Ready to Get Started?

Contact us to discuss which retainer level is right for your team and environment.

[ CONTACT US ]