// PROTOCOL: KNOWLEDGE_PARTNERSHIP
SCOM Knowledge Partnership
Get professional help for your SCOM environment on a fixed monthly retainer — direct access to expert architects without committing to a full project engagement.
// INCLUDED
What's Covered
- ✓ Answer SCOM-related questions
- ✓ Mentor SCOM Administrators
- ✓ Help with alert tuning and noise reduction
- ✓ Alert interpretation and guidance
- ✓ Troubleshooting direction and advice
- ✓ Best practices and configuration guidance
- ✓ Dashboard review and recommendations
- ✓ Design review of proposed changes
- ✓ Configuration and security advice
- ✓ Training guidance and learning paths
- ✓ Management pack sourcing assistance
// NOT INCLUDED
Out of Scope
- ✗ Creating new infrastructure designs or plans
- ✗ Implementations and migrations
- ✗ Creating full Management Packs from scratch
- ✗ Full SCOM training courses
- ✗ Full consultancy projects
For full consultancy projects, migrations, or custom MP development, see our Consultancy Services.
// PRICING_TIERS
Retainer Levels
LEVEL_1
€800/month
excl. VAT
- › 8 hours per month
- › Hours do not roll over
- › Remote delivery
LEVEL_2
€1,600/month
excl. VAT
- › 16 hours per month
- › Hours do not roll over
- › Remote delivery
// NOTE
A SCOM Health Check is required before starting a Knowledge Partnership engagement. This establishes a clear baseline and ensures we can provide the most effective support for your environment.
// INITIATE_PARTNERSHIP
Ready to Get Started?
Contact us to discuss which retainer level is right for your team and environment.
[ CONTACT US ]